My name is Charli and I am a user experience designer born in Hong Kong and currently based in Canada.
I started my UX career as many do, by transitioning from another field. With a background in Computer Science, I spent the early years in my career as a Software Developer working at a AR/VR start up before realizing UX was where I wanted to make the biggest impact.
I transitioned into a role as a UX Consultant, building products with an outstanding service experience for clients and users. Then I moved into a Senior UX Designer position working in the healthcare tech industry where I learned how to solve problems creatively while working within the constraints of a rigid process full of concrete regulations.
My journey led me into a Lead Product Designer role at an AI startup. I worked closely with the founders and created a leading generative AI product helping legals professionals draft and review contracts.
Currently, I am working as a Senior Product Designer, leading the design of our document automation product and mentoring junior and intermediate designers in UX strategy.
A couple years ago, I began my journey as a content creator talking about design. What started as a way to talk about something that none of my friends had an interest in, became a platform for me to share my life and career with an amazing community of passionate designers and required me to gain skills in marketing, social media content creation, and management.
This has led me to starting my own Substack, The Quiet One. where I share the experiences that have shaped my career and offer insights into the design field.